Phoenix AppsLast updated October 3, 2026
The short version
Everything runs on your computer by default. phxScribe never sends your audio or text anywhere unless you turn on an optional cloud feature. phxScribe 1.x has no cloud features.
What stays on your computer
Your recordings, transcripts, vocabulary and settings are stored in your Windows user profile. Only your last five dictations are kept, and you can turn saving off or clear them at any time. Uninstalling with "delete app data" removes them.
If you choose to save dictations in a folder synced by OneDrive, Dropbox or a similar service, or on a network drive, they will leave your computer through that service. phxScribe warns you before allowing this.
What the app sends to us
| When | What is sent | Why |
|---|---|---|
| Activating a license | License key, anonymous computer ID (a one-way code, not your hardware serial numbers), your computer's name, app version, Windows version | To tie the license to your computer, and to show you the computer's name if you move it |
| License check-ins | License key, anonymous computer ID, app version | To confirm the license is still valid |
| Update checks | App version, Windows version and type | To offer the right update |
| First run | Requests for the model files | To download the speech and Polish models |
Like any internet connection, our servers see your IP address. We keep server logs for 14 days to keep the service running and secure, and we don't use them to track you.
When you buy
Our reseller, Polar, processes your payment and collects your name, email address, billing address and payment details under its own privacy policy. We receive your name, email address and order details so we can send your license and help you.
When you contact support
We keep your emails to answer you. The app's "Contact support" email includes your app version, Windows version, installed models and a few settings. It never includes your dictations, vocabulary, history or audio.
What we don't do
- No analytics, telemetry or crash reporting in the app.
- We don't sell or share your information, except with the reseller to complete your purchase or where the law requires it.
Your choices
You can ask us to see or delete the information we hold about you by contacting support from the app (click the phxScribe icon in the system tray and choose Contact support).
Changes
If this policy changes, we'll update the date above. We'll never start sending your audio or text without you turning that feature on.